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>./industries/retail/supermarkets·cluster 02 · NOM-251 · CFE · COFEPRIS

every walk-in watched · every night without surprise · COFEPRIS log ready in two minutes.

For less than the cost of a single overnight shrink event, we prevent the next one — and deliver the NOM-251 log inspector-ready in two clicks, not three hours of manual entry. Continuous monitoring of walk-ins, display cases, frozen, bakery, energy and floor traffic.

what's at stake
overnight shrinktens of thousands of pesos per walk-in failure
CFE tariffpermanent surcharge for low power factor
licenseof the Responsable Sanitario · NOM-251 at risk
>./puntos·point by point

this is how we look after your store, from the inside.

Each number is a point where a wireless sensor works for you — and the specialist tells you what to do. You install only the ones that apply to your store. The color says what each one protects:

filter:
your store · over the planisometric map of a supermarket
1entrance — people counterwe show you your conversion rate and when to open checkouts or add staff
2checkouts — queue counterwe alert you to the line before the customer abandons the cart
3refrigerated caseswe alert you to a failure in minutes, not the next morning
4air qualitywe alert you if the floor air turns uncomfortable for the customer
5bakery · proofingwe alert you if the oven didn't start at 3am, before you lose the batch
6hot deli · hot-holdwe alert you when product drops below 58°C, before the food-safety risk
7walk-in cold roomswe alert you before you lose an entire walk-in's inventory
8compressorswe detect compressor wear weeks before the failure
9electrical panelwe alert you before CFE penalizes you for demand or power factor
10water leakswe alert you to a leak under the cases, before damage and slips

★ the recipes help each other. We cross the compressor current (8) with the walk-in temperature (7): together they predict the failure weeks ahead — and it all feeds your NOM-251 log, ready for COFEPRIS without lifting a finger.

>./valor·II · the sensor is the cheapest investment · against five concrete losses

what we protect · what we prevent.

what we protect
  • +Tens of thousands of pesos saved per overnight walk-in failure · WhatsApp alert in 1-15 min, night manager moves product
  • +Cold Chain Pro PDF report in two minutes for surprise COFEPRIS audit · 288 readings/day/zone for 30 days
  • +Early detection of compressor with dirty condenser · scheduled cleaning before mechanical failure
  • +Recovery of wasted overnight consumption from forgotten lights and equipment · thousands of pesos/month per store
  • +Traffic data for register staffing and measurable real conversion · data-driven instead of intuition
what we prevent
  • Tens of thousands of pesos per overnight failure in meat or frozen walk-ins
  • COFEPRIS fines and observations from paper logs with 8-10 hour overnight gaps
  • Permanent CFE surcharge from low power factor · invisible on each bill but accumulated
  • Bakery product lost from oven that did not start at 3 AM · first bread shift at risk
  • Daytime emergency repairs when nighttime preventive maintenance was possible · several times the cost
>./casos·III · fourteen situations · four areas

fourteen use cases · four critical areas.

>./cold-chain·sección A

for the fresh-foods manager.

Fresh-Foods Manager + Cold-Chain Operations Director. Five cases · meat, dairy, frozen walk-ins, FyV/dairy display cases — each critical equipment has specific coverage with compressor + door + temperature detection, and preventive cleanings scheduled before failure.

#what happenshow we detect itprotected value
01
Overnight failure of meat walk-in
Temperature sensor + door + compressor current with correlation
Tens of thousands of pesos saved per event · WhatsApp alert in minutes
02
Dairy display case with door jammed by basket
Door sensor with day/night rule + rising temperature
Meat product protected per incident · happens 2-3 times/month
03
Frozen walk-in dies in the early hours
Current meter drops to zero · critical alert before temperature rises
Nighttime repair · fraction of the daytime emergency cost
04
Compressor with dirty condenser
Current meter with baseline · "consumption +18% over baseline" · scheduled cleaning
Preventive cleaning · fraction of repair cost + recurring energy savings
05
Open produce/dairy case · shrink accelerated by traffic
Ambient temperature sensor in display + correlation with foot traffic
Early detection of conditions that accelerate shrink · tuning per hour of day
>./bakery-deli·sección B

for the bakery and deli manager.

Bakery Manager + Deli Manager + Quality Officer. Three cases · "the oven did not start" at 3 AM destroys the first shift; out-of-range proofing chamber invalidates the day's product; deli case or rotisserie <58°C is immediate NOM-251 sanitary risk.

#what happenshow we detect itprotected value
06
"The oven did not start" at 3 AM
submersible temperature probe detects low temperature at scheduled time · WhatsApp to baker before leaving home
Bread available at 7 AM · zero lost shift on the star product
07
Proofing chamber out of range
Temperature + humidity sensor with 24-28 °C / 70-80% RH range
Zero wasted product in in-house bakery
08
Deli case or rotisserie below 58 °C
Product temperature probe · alert <58 °C for more than 20 min
COFEPRIS fines avoided · product withdrawn in time
>./compliance-cfe·sección C

for the quality and finance director.

Quality Director + Energy Director + CFO. Three cases · surprise COFEPRIS NOM-251 audit passes with two-minute report; anomalous overnight consumption (forgotten warehouse lights) and low power factor are CFE surcharges recoverable with continuous sub-metering.

#what happenshow we detect itprotected value
09
Surprise COFEPRIS NOM-251 audit
Cold Chain Pro report · PDF in two minutes with 288 readings/day/zone, 30 days
Zero observations · 2-3 hours of prep reduced to 2 min
10
Warehouse lights forgotten all night
Three-phase meter detects overnight consumption far above baseline
Thousands of pesos/month recoverable · depending on incident frequency
11
Low power factor · CFE penalty
Three-phase meter alerts when PF drops below 0.85 sustained
Capacitor bank justified with data · ~50 day payback
>./traffic-air-occupancy·sección D

for the operations director.

Operations Director + Marketing Director + Customer Experience Director. Three cases · register lines without open checkout lose sales; CO₂/PM2.5/VOC on the sales floor justifies "heavy air" complaints; entry counting gives real conversion rate (enter vs buy).

#what happenshow we detect itprotected value
12
Register lines without open checkout · customers leave
Bidirectional people counter over registers detects accumulation
Data-driven staffing · measurable conversion · retained customers
13
"Heavy air" complaints on the sales floor · no diagnosis
Continuous CO₂ / PM2.5 / VOC sensor per sales-floor zone
Data-driven diagnosis · HVAC and ventilation tuned · zero complaints without root cause
14
People counting at entry without conversion rate
Bidirectional people counter at main entrance
Conversion rate visible · staffing schedules optimized · cross-store benchmarking
>./noms·IV · the regulations and tariffs that apply

three compliances · one platform covers all three.

NOM-251-SSA1-2009
what it requires
Hygienic practices in food: continuous cold-chain records with per-zone timestamp.
how we deliver
Immutable log every 5 minutes per walk-in, display case, freezer and deli case. PDF report in two clicks, 30 continuous days.
CFE · Power Factor + Demand
what it requires
PF ≥0.85 on every bill · contracted demand respected. Automatic surcharges for non-compliance.
how we deliver
Three-phase meter on main panel with continuous analysis. Alert at 90% of contracted demand. Numerical justification for capacitor bank.
NOM-011-STPS-2001
what it requires
Thermal and air-quality conditions in work zones: bakery, meat area, refrigeration machinery.
how we deliver
CO₂ / PM2.5 / VOC sensor on sales floor and in bakery. Continuous record for STPS audit and response to staff complaints.

For multi-format chains, national dashboard with per-store efficiency ranking — identifies which 5 stores out of 200 concentrate 60% of the incidents.

>./workflow·how the data travels

from sensor to report · every five minutes · without human intervention

Five steps. They run in parallel across all your sites, all the time. When something crosses a threshold, the flow completes in under five minutes — alert delivered, response logged, inspector-ready evidence captured.

01

measure

Sensors measure temperature, humidity, current, door-open, leak and other magnitudes every five minutes — no operator required.

02

detect

The system compares each reading against the threshold configured per recipe · per site · per equipment. Threshold crossing triggers the flow.

03

alert

The alert routes to the right person via WhatsApp, email or push · per role and schedule configured.

04

respond

The operator acts from the dashboard or mobile app. The corrective action goes into an immutable log with timestamp + signature.

05

audit

Everything becomes part of the audit package · time series, critical events, corrective actions, NOM report ready in two clicks.

Five steps · no manual operators · no paperwork · no gaps.

>./despliegue·V · five phases · from kickoff to first national report

five phases · per store.

01

site survey per store

1 day

Technical visit + inventory of walk-ins, display cases and electrical panel + identification of NOM-251 points + per-store checklist.

02

physical installation

2-3 days

Sensors mounted on each walk-in, display case and freezer + three-phase meter in panel + gateway with 32-hour backup · no operational shutdown.

03

configuration + calibration

1-2 days

NOM-251 thresholds + day/night rules per zone · calibrated probes verified · Cold Chain Pro template ready · WhatsApp alerts configured per role.

04

team training

1 day

Store Manager + Maintenance Lead + Quality Director + night manager · each role trains on their alert and report flow.

05

30 days of support + first audit

30 days

AstreaIoT specialist available · first monthly NOM-251 report delivered · escalation chain adjusted to the store's real operational reality.

For chain rollouts with 50 to 1,200+ stores: after the first 2-3 pilot stores, the phases compact to 4-7 days per store with weekly or biweekly waves.

>./faq·VI · common questions before the quote

common questions · before the quote.

what happens if the internet goes out at the store?

The gateway has 32-hour backup and local buffer. Sensors keep recording · everything syncs on reconnect. If the outage is prolonged, the included cellular backup takes over automatically.

can it connect to old refrigerators and display cases?

Yes. The sensors are external and mount on any equipment · without touching the existing refrigeration system · without operational shutdown.

how long does it take to assemble a NOM-251 report?

Two clicks. The system assembles it automatically with the selected 30 days, Quality Manager signature included. PDF ready to print or send to the auditor in less than a minute.

do I need my own internet connection?

Not required. The gateway uses the store WiFi when available (preferred for speed) · or the included cellular modem as backup. Works in stores without their own internet.

how are the sensors calibrated and how often?

In an accredited laboratory before deployment. Validity tracked per equipment in the dashboard. Recalibration every 12 months · we keep the calendar.

what happens if a store closes or relocates?

We recover the equipment · no penalty or de-installation fee. Sensors are designed to move · they can be redeployed to the next store with low friction.

does it integrate with the chain ERP?

Yes · via Custom Integration. We connect you to SAP, Microsip, Oracle, NetSuite or a custom system. Operational costs and critical alerts arrive directly into your central system.

>./roi·VII · why this is good business

per store · per year.

~ $1M MXN
approximately · in protected value · per store · per year

Between avoidable shrink, energy savings, preventive maintenance and automated NOM-251 compliance: approximately one million pesos per year in protected value per mid-format store. The SaaS justifies itself with one or two overnight events per year — and in supermarkets, four to eight events typically occur per year.

For a chain with 200 to 1,200 stores, the multi-store dashboard identifies the systemic pattern: which 5 stores concentrate 60% of incidents and why. The investment in sensors pays for itself with a single avoided shrink event per quarter · the rest of the year is pure ROI.

The decision is not whether to invest; it's how much it costs not to when the next overnight failure arrives.

>./request-quote --vertical=supermarkets

the next night · is already watched.

Thirty minutes. You tell us how many stores you operate, what format (mid-market or national) and which regulations apply. We deliver a per-store quote + rollout plan + clear cost.