14–45 days · no strings attached.
Most conversations start with a pilot: one branch or site, real recipes running with your team, 14 to 45 days. The clock runs from go-live: a high-frequency operation validates in 14–30 days; one with monthly cycles or an audit inside the window uses the full 45. At the close you decide: we continue in CapEx, in Financed Purchase, or we stop.
The pilot covers installation + platform + support during the pilot (14–45 days from go-live) at a fixed fee. If you decide to continue, that fee is partially credited to the first payment of the definitive model.
- [01]continuous log of every magnitude · 14–45 days of continuous auditable evidence your Responsable Sanitario can present to an inspector
- [02]quantified inventory of prevented critical events · how many · what severity · what action was taken
- [03]savings metrics · CFE (power factor · sub-metering) · merma (cold chain) · supply-chain compliance (when applicable)
- [04]baseline for projected ROI when expanding to 5/30/100 sites · real numbers, not generic projections
- [05]honest feedback · if AstreaIoT did not add enough value to your specific operation, we say so first
three models · pick the one that fits.
CapEx + SaaS
You buy the hardware once (your asset). You pay the monthly SaaS + operations subscription.
Chains with approved CapEx · stable sites (3+ year horizon) · public sector with CapEx procurement.
12-month minimum SaaS
Financed Purchase
You pay the hardware amortized over 12 or 24 months along with the monthly SaaS. At end of term, the hardware is yours.
Operations that prefer OpEx over CapEx · expanding chains · projects with predictable cash flow.
12 or 24 months (your choice)
14–45-Day Hybrid Pilot
default doorFixed fee for 14–45 days from go-live, all-inclusive. Pilot-close decision: continue in CapEx, Financed Purchase, or end.
First conversations · new sectors · any customer who wants to validate before committing.
14–45 days from go-live, no mandatory extension
how we handle non-standard cases.
public sector / procurement
We work under LAASSP as a vendor. CFDI issued monthly with IVA breakdown. Payment terms according to the program. Technical annexes prepared per procurement specifications.
see detail →multi-site / phased rollout
Cluster 2 (Retail), Cluster 7 (Public Sector), and Cluster 10 (F&B Production multi-plant) can require deployments to 30-100 sites. Model: pilot in 1-3 sites → master contract → weekly-wave rollout.
see detail →integration with your ERP, HIS or WMS
Custom Integration service. One-time fee + API MRR ongoing. your ERP · your hospital system · your WMS · your own system.
see detail →full Niagara project
Niagara Certified Projects service. Design + engineering by Astrea (Tridium-certified) + installation by SMTELCOM (exclusive partner) + Honeywell hardware.
see detail →operation that spans multiple clusters
One contract, one platform, one ops team. Proposed bundle in 48 hours over the 11 capabilities + ~70 recipes.
see detail →niche sensor or case outside the catalog
If your magnitude is not in our 20 main magnitudes · if your PLC speaks a Modbus we don't have · if you need a white-label dashboard · if your site is offline-capable / air-gap → we go to custom development. Scoping in 5-10 business days before any commitment.
see detail →what is included · what is not.
- ●site survey · physical installation · initial configuration · team training · go-live
- ●support 5am-9pm CDMX · escalation chain by role and time
- ●WhatsApp + email or notification · alerts with p95 < 5 min
- ●quarterly health reviews with your Account Manager
- ●auto-generated reports per applicable regulation (NOMs · COFEPRIS · LFPDPPP)
- ●privacy compliance by design
- ●weekly and monthly receipt of what was at risk and what was recovered, at the value you declared per asset
- ●scheduled reports that arrive with the PDF attached, at your site's local time
- ○L3 premium add-ons (24/7 Desk · Audit Premium · Lot Traceability API · etc.) — see /platform
- ○Custom Integration with ERP / HIS / WMS — /servicios/integracion-personalizada
- ○new Niagara projects — /servicios/proyectos-niagara-certificados
- ○custom development (niche sensor · Modbus codec · white-label dashboard · on-site gateway) — /servicios/desarrollo-a-medida
- ○periodic probe calibration at an ISO 17025 lab (annual fee to the accredited lab · not included in SaaS)
how we charge.
We do not publish specific prices — every operation has a different scope. But the structure is always the same. These are the types of charge that appear in a typical AstreaIoT quote:
hardware
cost + import (duties + IVA) · no excessive margin · we show you the manufacturer invoice in the quote · one-time payment at the start
installation + go-live
one-time fee per site · varies with scope (number of sensors, integration complexity, geographic distance) · includes site survey, configuration, team training
SaaS + recurring support
monthly fee per site · scales with active recipes + sites · includes platform + alerts + support 5am-9pm CDMX + quarterly review · monthly CFDI
optional L3 add-ons
24/7 Desk · Audit Premium · Lot Traceability API · billing-grade CFE sub-metering · quoted separately as needed · see /platform
custom development
one-time project fee (varies with scope · from a few tens to several hundred thousand pesos) + recurring monthly fee if applicable · see /servicios/desarrollo-a-medida
annual calibration
cost of the ISO 17025 accredited lab at the end of each year (12-24 months depending on use) · quoted separately · external partner
// the final quote lists every applicable charge · no surprises · no hidden margin on hardware · if anything changes against the quote, we tell you before charging you
what you ask us before signing.
Q.01what is the approximate cost of a 14–45-day pilot?+
A fixed fee covers site survey + installation + platform + support during the pilot. Approximate magnitude: somewhere between tens and a few hundred thousand pesos depending on sites and recipes (one site + 5 recipes vs. multi-site + 25 recipes). Exact quote in 1–3 business days from the first call.
Q.02what happens if I cancel mid-pilot?+
Zero penalty. We recover the hardware (installation and removal are in the fixed fee). Your data is exported as CSV before closing. No recurring obligation.
Q.03can I keep the hardware if I do not continue?+
Yes · at manufacturing + import cost (no margin) · useful if you want to self-host, move to another provider, or keep it for internal use. The platform stops streaming data when the subscription is cancelled · but the hardware is yours if you buy it.
Q.04how does the pilot credit toward the first payment work?+
Approximately 30–50 % of the pilot fee credits to the first payment of the definitive model (CapEx or Financed Purchase); the exact share depends on scope, number of sites and annual vs multi-year term. Details in the quote.
Q.05do you operate outside Mexico?+
Not for now. Focus on Mexico with the LoRaWAN US915 band + CRT homologation (formerly IFT) + CFDI + CDMX time-zone support. Cross-border operations (gateways in MX talking to a plant in the USA / Central America) are evaluated case by case via /servicios/desarrollo-a-medida.
Q.06payment terms and CFDI?+
Monthly CFDI with 16 % IVA itemised · SPEI transfer and referenced payment · 30 days after delivery by default · public sector with payment terms according to the program · monthly SaaS invoice on day 1 of the period.
Q.07how long does it take from quote acceptance to go-live?+
Quote 1–3 business days from the first call · signature + site survey 1–3 days · installation 2–4 days (depends on scope) · go-live 5–7 days from signature for a typical pilot. Multi-site chains: 30–90 days in weekly waves, depending on the customer logistics.
Q.08what if the sensor I need is not in your catalog?+
Honest from the start: a) an existing recipe solves the same problem with another sensor in the catalog · or b) if you really need the niche sensor, we go to /servicios/desarrollo-a-medida to evaluate custom development, with scoping in 5-10 days before any commitment.
five things in hand to speed up the quote.
A serious quote in 1–3 business days. To get it in 1 day instead of 3, prepare this before the first call:
- [01]list of sites with addresses + criticality per site (anchor / secondary · pilot / rollout)
- [02]what you want to solve (cold chain · energy · IAQ · access · life safety · a specific NOM compliance) · if multi-cluster, which cluster is the priority
- [03]technical contact (someone to coordinate the site survey + integration) + commercial contact (the decision-maker who signs)
- [04]operational role that receives alerts (Responsable Sanitario · Maintenance · general manager · head of operations · etc.) · number of people who need dashboard access
- [05]target go-live date (real, not aspirational) · allowed installation windows (low hours, weekends, etc.)
Don't have everything? No problem. The first call sorts it out. But if you have it in hand, the quote arrives in 1 day instead of 3.