NOM-251 · CFE · COFEPRIS

one person on the night shift · every case watched · NOM-251 audit in two clicks.

In convenience, the night shift is one person — running the register, restocking, cleaning. Nobody checks the walk-in at 2 AM. We do, every few minutes across every store, in chains with thousands of locations. NOM-251 report in two clicks, national dashboard with per-store comparison and score.

what's at stake
overnight loss$12-18K MXN (illustrative example) per walk-in event
CFE at scalelow-PF surcharge multiplied by thousands of stores
licenseof the Responsable Sanitario · NOM-251 across 21,000 stores
four critical zones · continuous monitoring every few minutes

four zones · continuous monitoring.

In small-format stores with a single overnight employee, the platform covers what that person can't see. Your regional team operates everything from dashboard, mobile app, or WhatsApp — by role.

01

walk-in and display cases

Every walk-in cooler, beverage case, dairy case, horizontal freezer. Temperature + door + compressor current. Product probe in cases with prepared items (sandwiches, salads).

02

energy and CFE tariff

Three-phase meter on main panel: overnight consumption, power factor, demand. Detection of forgotten equipment (exhaust hood, hot-dog warmers, coffee) running all night.

03

single-employee overnight operation

Door sensor on the back room and the walk-in. What was opened and when, without cameras. Support for the lone employee multitasking between register, restock, and monitoring.

04

multi-store benchmarking

National dashboard with store comparison and a per-store score. If one store spends more than another of the same format, you see it on the dashboard. Overnight close decision with real traffic data.

Out of scope: POS · cameras · inventory systems. If your national ERP needs cold-chain or traffic data, we integrate through the integration with your systems.

the sensor is the cheapest investment · against five concrete losses

what we protect · what we prevent.

what we protect
  • +Thousands of pesos saved per overnight walk-in event · WhatsApp alert within minutes, escalated to the zone manager
  • +Cold chain report in two clicks for surprise COFEPRIS audit · 288 readings/day/zone per store
  • +Alert when the compressor changes its consumption (dirty condenser) · scheduled cleaning · fewer emergency repairs
  • +Recovery of anomalous overnight consumption · forgotten exhaust hood or warmers · thousands/month per store
  • +Data-driven decision to close 12 AM-5 AM · at 100 stores, millions/year in adjustable payroll
what we prevent
  • ✕Tens of thousands of pesos per walk-in event · illustrative example
  • ✕COFEPRIS fines from paper logs with 8-hour overnight gaps · temporary perishables shutdown
  • ✕Permanent CFE surcharge from low power factor · invisible per store, massive at 1,000 stores
  • ✕Phantom-cycle horizontal freezer · ice cream with granular texture, unsalable
  • ✕Back-room opened at 2:30 AM with no sensor · who, why? no trace
ten situations · four areas

ten use cases · four critical areas.

for the regional manager.

Regional Manager + Zone Manager. Four cases · the walk-in, beverage/dairy cases, and horizontal freezer are the critical assets of the night shift where one person can't watch everything · automatic detection eliminates 7 AM surprises.

#what happenshow we detect itprotected value
01
Walk-in cooler dies at 1:30 AM with one employee at the register
Temperature sensor + compressor current drops to zero · WhatsApp alert within minutes to zone manager
Thousands of pesos saved · product never exceeds 10 °C
02
Beer/dairy case with door cracked open at 3 AM
Door sensor with 3-min overnight threshold + case temperature sensor
Product protected per incident
03
Dirty condenser for 6 weeks with no one noticing
Current meter · alerts you when the compressor’s consumption changes · scheduled cleaning
Preventive cleaning · fraction of repair cost
04
Horizontal freezer phantom cycle · softened ice cream
Temperature sensor detects >6 °C variation in 30 min outside defrost
Ice cream and pizza protected per event

for the multi-store quality director.

Quality Director + multi-store Compliance. Two cases · surprise COFEPRIS audit passes with log that can’t be edited ready in two clicks; back-room opened outside hours has timestamped log that can’t be edited · immediate response if something is off.

#what happenshow we detect itprotected value
05
COFEPRIS audit without warning
Cold Chain Pro report · PDF of 30 days with 288 readings/day/zone, two clicks
Gap-free log in every store · less observation risk at national scale
06
Back-room opened outside hours · who and why?
Back-room door sensor + walk-in door sensor
Timestamped log that can’t be edited · immediate response

for finance at scale.

CFO + multi-store Energy Director. Two cases · anomalous overnight consumption (exhaust hood forgotten 8 hours) and low power factor are invisible CFE surcharges per store but massive at scale · continuous sub-metering identifies the pattern and eliminates it.

#what happenshow we detect itprotected value
07
Anomalous overnight consumption · exhaust hood forgotten 8 hours
Three-phase meter detects overnight consumption far above baseline
Overnight consumption recoverable in every store where it happens
08
Low power factor at scale · CFE penalizes invisibly
Three-phase meter with per-store PF analysis · capacitor bank justified
Penalties avoided · capacitor bank prioritized where really needed

for the operations director.

Operations Director + VP Engineering. Two cases · data-driven decision to close 12 AM-5 AM (vs 24/7) with real overnight traffic; multi-store comparison identifies the stores where incidents concentrate.

#what happenshow we detect itprotected value
09
Decision to close 12 AM-5 AM · 24/7 vs overnight close
Bidirectional people counter measures real overnight traffic per store
Data-driven decision · at 100 stores, millions/year in adjustable payroll
10
Comparison between stores · one store spends more than another of the same format
Store comparison with a per-store score
Stores with chronic problems visible in one click
the regulations and tariffs that apply

three compliances · one platform covers all three.

NOM-251-SSA1-2009
what it requires
Hygienic practices in food: cold chain with per-zone timestamp, continuous records.
how we deliver
Log that can’t be edited, with readings every few minutes in every walk-in, display case and freezer. PDF report in two clicks, 30 continuous days.
CFE · Power Factor + Demand
what it requires
PF ≥0.90 on every bill · contracted demand respected. Automatic surcharges for non-compliance.
how we deliver
Three-phase meter with continuous analysis. Alert at 90% of contracted demand. Capacitor bank justified with per-store data.
Staff conditions · STPS
what it requires
Thermal conditions in work zones: walk-in cooler, cold meats area, hot-dog zone.
how we deliver
Ambient temperature sensor in critical zones. Continuous record for STPS audit and response to staff complaints.

For chains with thousands of stores, national dashboard with per-store comparison and score — identifies the stores where incidents concentrate.

>./workflow·how the data travels

from sensor to report · every few minutes · without human intervention

Five steps. They run in parallel across all your sites, all the time. When something crosses a threshold, the flow completes in under five minutes — alert delivered, response logged, inspector-ready evidence captured.

01

measure

Sensors measure temperature, humidity, current, door-open, leak and other magnitudes every few minutes — no operator required.

02

detect

The system compares each reading against the threshold configured per recipe · per site · per equipment. Threshold crossing triggers the flow.

03

alert

The alert routes to the right person via WhatsApp, email or push · per role and schedule configured.

04

respond

The operator acts from the dashboard or mobile app. The corrective action goes into a timestamped log with signature, which can’t be edited.

05

audit

Everything becomes part of the audit package · time series, critical events, corrective actions, NOM report ready in two clicks.

Five steps · no manual operators · no paperwork · no gaps.

five phases · from kickoff to first national report

five phases · per store.

01

site survey per store

0.5 day

Inventory of walk-in, display cases, freezers and electrical panel + per-format store checklist. Faster than supermarket due to store size.

02

physical installation

2–7 days per site

Sensors mounted on each display case and walk-in + three-phase meter in panel + gateway that stores readings while offline and uploads them when the connection returns · no operational shutdown.

03

configuration + calibration

1 day

NOM-251 thresholds + day/night rules per zone · calibrated probes verified · Cold Chain Pro template ready · WhatsApp alerts by regional role.

04

team training

0.5 day

Store Manager + Zone Manager + Regional Director · training on alert and escalation flow.

05

30 days of support + first national comparison

30 days

AstreaIoT specialist available · first monthly NOM-251 report delivered · national per-store comparison and score active.

For typical rollouts of 200-2,000+ stores: waves of 30-100 stores/week after the regional pilot.

common questions before the quote

common questions · before the quote.

what happens if the internet goes out at the store?

The gateway stores readings while offline and uploads them when the connection returns. Sensors keep recording · everything syncs on reconnect. If the outage is prolonged, the optional cellular backup, if the gateway has it, takes over automatically.

can it connect to existing display cases and walk-ins?

Yes. The sensors are external and mount on any equipment · without touching the existing refrigeration system · without operational shutdown.

how long does a chain rollout with thousands of stores take?

After the regional pilot (50-100 stores in 3-4 weeks), the rollout scales to 30-100 stores per week. A 2,000-store chain is completed in 6-10 months with parallel regional waves.

do I need my own internet per store?

No. The gateway uses the store WiFi when available · or the cellular network, if the gateway has the optional cellular backup. Designed for stores with mixed connectivity.

how does it integrate with the national ERP?

Via integration with your systems: it connects to your ERP or your own system; sized in the assessment. Operational costs and critical alerts arrive directly into your central system. Regional dashboard for Zone Managers; consolidated for VP Operations.

what about franchised vs corporate-owned stores?

We grant access per store: the franchisee sees only their stores · the corporate group sees the full network. The exact scope is defined in the assessment.

how are the sensors calibrated and how often?

Each sensor arrives with its factory calibration report. It is not a certificate from a laboratory accredited by the ema: if your standard requires one, your calibrated instrument is still the reference, and the platform keeps each unit’s certificate in its calibration register. Recalibration every 12 months · we keep the calendar across the entire network.

what is at stake

per store · per year · at national scale.

~ $50K MXN
approximately · per store · per year · multiplied by thousands · illustrative example

Per convenience-format store, between avoidable shrink, energy savings, and a NOM-251 log that fills itself: approximately fifty thousand pesos per year in protected value. The number is modest per store — and enormous at scale: a 500-store chain protects 25 million pesos/year, a 5,000-store chain protects 250 million.

At scale, the national dashboard shows which stores concentrate the incidents — where intervention actually pays. The per-store SaaS justifies itself with a single avoided overnight event per year.

One night without warning takes the whole lot; the pilot starts on the equipment you can't afford to lose.

the night shift · now has company.

Thirty minutes. You tell us how many stores you operate, what format and what region. We deliver a per-store quote, wave-based rollout plan, and clear cost at scale.